Guides

eNPS (Employee Net Promoter Score) is a simple employee-loyalty metric: how willing people are to recommend the company as a place to work. One question, a clear index, and a regular trend.

Digital HR document management moves hiring, transfers, leave and terminations from paper to digital records: electronic HR orders, employee requests and approvals signed with a legally valid signature. Here is what it is, why to switch and what to plan for.

An HRIS (HR Information System) and an HRM system are the core of HR automation: a single employee record, processes and reporting. Here are the criteria to evaluate so you end up with one connected platform, not a zoo of disconnected tools.

A recruitment funnel is the candidate’s path from application to start date, split into stages with measurable steps between them. It shows where candidates drop off and how long hiring takes.

A 30/60/90 onboarding plan splits a new hire’s first three months into three stages with clear goals. This rhythm turns the chaos of the first weeks into a managed process with checklists and control points.

The 360-degree method assesses an employee from several angles — their manager, peers, direct reports and themselves. This circular review gives a rounded picture of behaviour and competencies instead of one person’s opinion.

A work calendar defines which days of the year are working days and which are weekends or public holidays. It sets the norm of working days and hours for a month or any other period.

The 9-box grid (talent matrix) plots employees on two axes — performance and potential — in a 3×3 grid. Its nine segments help align ratings in calibration, plan succession and set targeted development plans.

HR automation moves repetitive people processes out of spreadsheets and email into a single system. Here is where to start and how to build processes on shared data and permissions rather than a dozen disconnected tools.

HR self-service (ESS) is an employee portal where people file their own requests, order certificates, check their leave balance and documents, and approvals run online. Here is what self-service covers and how it takes load off the HR team.